FAQ
Welcome to our FAQ page! Here, we address common queries and concerns to provide you with the information you need. If you have questions about our products, shipping, returns, or anything else related to Canmol, you're in the right place.
Browse through our FAQs to find answers to your questions, or feel free to reach out to our friendly customer support team if you need further assistance. We're here to help make your Canmol experience seamless and enjoyable.
Thank you for choosing Canmol—we appreciate your curiosity and trust in our brand!
support@canmol.com
67 West Street, Brooklyn New York 11222, United States
+1 (929) 2323594
Answers to Your Questions
FAQ
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 2-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We work with multiple reliable shipping carriers, including USPS, UPS, FedEx, DHL, and Evri. You’ll be asked to select a delivery method during checkout.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.